Elements and Performance Criteria
- Negotiate deals.
- Establish special deals according to business policy and procedures.
- Negotiate and complete deals according to business policy and procedures.
- Determine supporting promotional and merchandising activities.
- Negotiate optimal sales and distribution arrangements with customer prior to completion of deals.
- Approve special deals falling outside company policy and procedures according to business guidelines.
- Confirm supply arrangements for goods of services under special deals prior to completion of deals.
- Ensure deals conform to business performance and marketing objectives.
- Ensure deals are legally valid and binding.
- Verify trading terms.
- Set trading terms for product and services.
- Set trading terms for customers and accounts.
- Establish procedures and policies to approve new or amended trading terms.
- Communicate trading terms to internal and external personnel according to legislative and business procedures.
- Confirm procedures and policies for processing breaches to trading terms and communicate to relevant staff.
- Establish processes for reviewing trading terms.
- Establish policy and procedures for managing trading terms to achieve business and customer service objectives.
- Manage business contracts.
- Negotiate and confirm contractual obligations and terms with business customers.
- Apply terms and conditions of contractual arrangements with business account customers.
- Complete requirements for amendment or variation to existing contract with a business according to business procedures and legal requirements.
- Monitor performance of contract against agreed business objectives and standards.
- Investigate and resolve contract variations according to contractual and business outcomes.
- Resolve disputes over contracts to obtain business and customer outcomes.
- Regularly complete contract reviews with customers, stakeholders and contract holders.